Before You Begin
Before starting, locate your new UHC Health Care Card. You’ll find your Member ID number, group number, and the customer service phone number printed directly on the card. Keep these details handy — you’ll need them during the activation process.Option 1: Activate Online at activate.uhc.com
Activating online is the fastest and most convenient option for most members. Here’s exactly how to do it:1
Go to activate.uhc.com
Open your preferred web browser and navigate to activate.uhc.com. Make sure you’re on the official UnitedHealthcare website — look for the padlock icon in your browser’s address bar confirming a secure connection.
2
Sign in or create your myuhc.com account
If you already have a myuhc.com account, sign in with your existing username and password. If you’re a new member, select “Create Account” and follow the prompts to register. You’ll need your Member ID from your card, your date of birth, and a valid email address.
3
Enter your card details
Once signed in, you’ll be prompted to enter your Health Care Card information. Type in your Member ID number and any other details shown on your card exactly as they appear.
4
Confirm your identity
UHC uses a quick identity verification step to protect your account. You may be asked to confirm your date of birth, ZIP code, or answer a security question. Some members may receive a one-time verification code by email or text.
5
Activation complete!
Once your identity is confirmed, your card will be activated immediately. You’ll see a confirmation message on screen and may receive a confirmation email. Your card is now ready to use at doctors’ offices, pharmacies, and other covered providers.
Option 2: Activate Through the UHC Mobile App
If you’re always on the go, the UnitedHealthcare mobile app is a great way to activate your card and manage your benefits from anywhere.- Download the UnitedHealthcare app from the App Store or Google Play.
- Open the app and sign in with your myuhc.com credentials — or create a new account if you haven’t already.
- Navigate to “My Plan” or “My Coverage” from the home screen.
- Follow the on-screen prompts to activate your new card.
Option 3: Activate by Phone
Prefer to speak with someone directly? You can activate your card by calling the member services number printed on the back of your Health Care Card. A UHC representative will walk you through the activation process and answer any questions you have about your new plan. Phone lines are generally available Monday through Friday during business hours, though hours may vary by plan type.After Activation: What’s Next?
Now that your card is active, take a moment to:- Review your Summary of Benefits — log in to myuhc.com to see exactly what your plan covers.
- Set up paperless statements to keep your health information organized and secure.
- Register a primary care physician (PCP) if your plan requires one.
How to Use Your Health Care Card
Learn where and how to present your card at doctors’ offices, pharmacies, urgent care centers, and hospitals.
Understanding Your Benefits
Get a plain-language breakdown of deductibles, copays, coinsurance, and your out-of-pocket maximum.
Preventive Care Benefits
Discover which preventive services are covered at no extra cost under your UHC plan.
Find a Provider
Search for in-network doctors, specialists, and facilities near you using the UHC provider directory.